SwiftKey app reportedly offers suggestions based on personal information of strangers

SwiftKey app reportedly offers suggestions based on personal information of strangers

The Telegraph has revealed in a recent report that a small number of users of Microsoft-owned SwiftKey app have found that the app propagates suggestions related to names, email accounts, and phone numbers of complete strangers.

The SwiftKey app – which Microsoft acquired in $250 million deal earlier this year – is available on iOS and Android. The app, with the help of its artificial intelligence and machine learning tools, offers predictive suggestions to users while they are typing.

To bolster its predictive database, the SwiftKey app accesses different personal bits of information of users, including previous texts, emails, and frequently used names and phrases. The app also has a synchronization feature via which all of the users’ data is updated across various devices.

However, according to The Telegraph report, some SwiftKey app users have noticed that the synchronization feature hardly shares their database across multiple devices; and the app largely offers suggestions and predictions based on the information of complete strangers.

As per the issues reported by some SwiftKey users, one of the users was surprisingly suggested a stranger's email by the app when she was typing in the keyboard; while another user, in the UK, was offered German predictions of private information.

Health